The production, the choice of carrier, shipping and delivery are assigned to the workshop under the responsibility and control of the Studiode Création Vincent Fritsch.
Delivery costs are included in the total price displayed. No additional fee is applied.
The package tracking link is available on your client interface and is sent to you by e-alerts when the workshop has shipped the order.
Commands are sent to the shop floor within 48 hours after acceptance of your payment.
The finished paintings are shipped in secure packaging with package tracking.
Premium delivery with our partner DPD, DHL, TNT.
About 5 to 10 working days of order verification period + production + delivery.
The certificate of authenticity and invoice are sent to you by post by Vincent Fritsch within 3 days upon receipt of payment.
The order for delivery of the various products is based on the longest time.
Production time: 3 to 5 working days
Delivery time: 2 to 5 days
Terms of delivery
The delivery is done by sending to the delivery address given by the customer under the conditions shown on the website.
The delivery result information displayed at time of order on the website and the information provided to the customer when the order confirmation.
All deliveries will be made, subject to consistent and timely deliveries from suppliers to the shop floor.
If a product ordered by a customer is not available and can not be delivered, Vincent Fritsch may choose between cancel the contract or offer the customer another product with a price and similar quality.
Vincent Fritsch will then inform the customer faster.
In the event of termination, payments already made by the customer will be reimbursed.
The workshop reserves the right to make partial deliveries.
Any recourse for damages against the seller on grounds of late delivery is excluded if the seller has not caused the delay by willful misconduct or gross negligence.
The customer may reserve the right to take other actions.
If delivery is delayed without the studio Vincent Fritsch being responsible (force majeure, third party liability, etc.), the time allowed for delivery will be extended. The customer will be duly informed of the situation.
If this period lasts longer than four weeks after the formation of the contract, the parties then have the right to terminate the contract.
If the customer is not present at the address provided upon delivery of the goods and if the customer does not remove the package within 7 days from the post office or relay package, or if the customer refuses the package , Studio de Création Vincent Fritsch reserves the right to cancel the order and cancel the contract.
Deliveries are made, depending on the format and the country concerned, GLS, DPD, DHL, TNT.